Customer Service & Administrative Associate - Bali, Indonesia

Join E-Team Workforce Private Corporation as a Customer Service & Administrative Associate in the vibrant heart of Bali! This is your opportunity to thrive in a dynamic role that blends exceptional customer service with essential administrative support, all while enjoying the island's unique culture and beauty.

In this role, you'll be the first point of contact for our clients, ensuring their needs are met with a smile. You'll handle inquiries, resolve issues, and provide top-notch support, all while using tools like CRM systems and email platforms. Beyond customer service, you'll manage schedules, coordinate with teams, and ensure our operations run smoothly, using tools like Microsoft Office Suite and Google Workspace.

At E-Team Workforce Private Corporation, we're not just a company; we're a community. We value innovation, integrity, and a passion for service. This role offers a dynamic work environment, professional growth, and the chance to be part of a team that's shaping the future of workforce solutions in Bali.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by handling inquiries, resolving issues, and ensuring client satisfaction.
• Manage and coordinate schedules, appointments, and events using tools like Microsoft Outlook and Google Calendar.
• Assist in administrative tasks such as data entry, document management, and record-keeping using Microsoft Office Suite and Google Workspace.
• Coordinate with internal teams to ensure seamless operations and support service delivery.
• Maintain accurate and up-to-date records and databases using CRM systems.
• Assist in training and onboarding new employees, ensuring they are equipped with the necessary skills and knowledge.
• Stay updated with industry trends and best practices in customer service and administrative support.
• Contribute to a positive and inclusive work environment, fostering teamwork and collaboration.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service and administrative roles.
• Proficient in using Microsoft Office Suite and Google Workspace.
• Experience with CRM systems is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work well in a team and independently.
• Fluent in English and Bahasa Indonesia.
• Bachelor's degree in Business Administration, Administrative Science, or a related field is a plus.

🛠️ Keahlian

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