Senior Team Leader - Customer Implementation & Support
RealPage Philippines ยท ๐ Bali, Indonesia ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
IDR 25000000 - 35000000
RealPage Philippines is seeking a highly skilled and experienced Senior Team Leader to join our team in Bali, Indonesia. This role is crucial in driving customer implementation and support, ensuring our clients receive the best service and solutions. As a Senior Team Leader, you will lead a team of professionals, providing guidance and support to ensure successful project delivery and customer satisfaction.๐ Tanggung Jawab Pekerjaan
Lead and mentor a team of Customer Implementation and Support specialists.,Ensure the successful implementation of RealPage solutions for clients.,Provide technical and operational support to clients, addressing their needs and concerns.,Monitor project progress, identifying and resolving any issues that may arise.,Collaborate with cross-functional teams to ensure seamless project delivery.,Develop and implement best practices for customer implementation and support.,Conduct regular team meetings and performance reviews to ensure team productivity and growth.,Stay updated with industry trends and technologies to provide innovative solutions to clients.๐ Kualifikasi & Syarat
Bachelor's degree in a relevant field, preferably in Information Technology, Computer Science, or a related discipline.,Minimum of 5 years of experience in customer implementation and support, with a proven track record of success.,Strong leadership and team management skills, with the ability to mentor and develop team members.,Excellent technical and problem-solving skills, with a deep understanding of RealPage solutions.,Proficient in English, both written and spoken.,Experience working in a multicultural environment is a plus.,Certifications in project management or related fields are a plus.,Ability to work independently and as part of a team, with a strong sense of responsibility and accountability.๐ ๏ธ Keahlian
Project ManagementTechnical SupportTeam LeadershipCommunicationProblem-SolvingCustomer Service
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